Shipping Policy
Last updated: August 21, 2026
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You will receive a confirmation email when your order is placed and a tracking email once it ships.
Delivery estimates — United States
We source strategically so that most items ship from US warehouses. Delivery time depends on the route your item ships from:
- US warehouse items: 3–5 business days in transit (about 4–8 business days total from order to door).
- Internationally sourced items: 10–15 business days in transit (about 11–18 business days total).
Your shipping confirmation and tracking link reflect the actual route for your order. If an order contains items from more than one warehouse, items may arrive in separate packages at no extra cost to you.
International orders
Delivery to Canada, the UK, Australia, and the EU typically takes 9–12 business days; other destinations typically take 10–20 business days. A small number of destinations cannot be served; if we cannot ship to your address, we will cancel and fully refund the order and let you know.
Peak seasons
During holiday peak periods (November–December) carriers and customs run slower; please allow a few extra business days.
Tracking
Tracking numbers are emailed when your order ships and may take 24–72 hours to show movement. If your tracking has not updated for more than 5 business days, or your order is more than 5 business days past the upper delivery estimate, email us at christopheresparza@live.com with your order number and we will chase it down.
Addresses
Please double-check your shipping address at checkout. If you need to correct an address, email us within 12 hours of ordering — once a package ships we cannot redirect it, and reshipment of packages returned due to an incorrect address may require new shipping payment.